ThirdRockMD SMS Texting Privacy Policy

At ThirdRockMD, we are committed to protecting your privacy and ensuring the responsible use of your information. This SMS Texting Privacy Policy outlines how we collect, use, and protect information provided through our SMS messaging services.

  1. Consent and Scope of SMS Messaging

    • By providing your phone number and consenting to receive SMS messages, you authorize ThirdRockMD to send you service-related messages, including updates, reminders, and notifications relevant to your engagement with us.

    • SMS messaging is only conducted with ThirdRockMD employees, vendors, and clients under contract for services. We do not send SMS messages outside these established relationships.

    • You may opt out of SMS messaging at any time by replying “STOP” to any message.

  2. Information Collection and Use

    • We collect and use your phone number, name, and message preferences for SMS messaging. This information is used solely to provide timely and relevant communications regarding your engagement with ThirdRockMD.

    • ThirdRockMD does not share your phone number or any personal information with third-party marketers, nor does it sell collected personal information to any party.

  3. Data Security and Protection

    • We use industry-standard security measures to protect against unauthorized access or disclosure of your personal information.

    • ThirdRockMD utilizes secure messaging systems to deliver all SMS communications safely and securely.

  4. Opting Out and Managing Preferences

    • Please contact us directly for any issues with SMS messaging or to update your contact information (operations@thirdrockmd.com or +1 541.310.9540).

    • You may opt out of receiving SMS messages at any time by replying “STOP” to any message and you will not longer receive SMS communications from ThirdRockMD unless you opt back in. You will receive this response: You have successfully opted out of SMS updates from ThiurdRockMD. If this was a mistake or if you’d like to opt back in, reply START or contact us at operations@thirdrockmd.com.

    • The following message is sent when you opt into SMS messaging with ThirdRockMD: Thank you for staying connected with ThirdRockMD. By opting into our SMS updates, you agree to receive important notifications and updates related to your services and account. Message and data rates may apply. For assistance, contact us at operations@thirdrockmd.com. No mobile opt-in data will be shared with third parties.

    • Help message: You are receiving SMS updates from ThirdRockMD. For assistance, reply HELP or contact our support team at operations@thirdrockmd.com. To stop receiving messages, reply STOP at any time. No mobile opt-in data will be shared with third parties. For support, please call +1 541.310.9540.

  5. Policy Updates

  • ThirdRockMD may update this SMS Texting Privacy Policy as needed to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically to stay informed of how we protect your privacy.

For further information on our privacy practices or if you have questions, please contact our operations team at operations@thirdrockmd.com.

ThirdRockMD confidential

Effective Date: 29 October 2024